The company Belkin reported an immediate recall of its popular line of BoostCharge Pro 10k external wireless fast charging batteries. This is an item widely used for smart watches, which will no longer be sold due to risk of overheating. As explained from the company, this could even cause fires or physical damage to its users.
Details of the affected product
The recalled product corresponds to the BoostCharge Pro 10KL external batteries, identified with the serial number BPDD005. Said model was manufactured in China and was sold on the market between May 2023 and June 2024 for a price of $100. This item generally includes a white magnetic charger and contains the Belkin branding prominently displayed on the front.
In the announcement, the company explained that the immediate recall of these batteries exceeded 4,000 units in the United States and 62 in Canada. The company emphasized that this drastic decision was taken as a preventive strategy, since the risks are too high.
“The company informs that due to a manufacturing defect, in some circumstances, the lithium-ion cellular component of the portable wireless battery charger may overheat”, reads the official statement published through different media.
Specific characteristics of the model according to the brand
The recalled portable wireless charger had quite interesting technical specifications. According to the company’s description, it offers fast wireless charging to your compatible Apple Watch of 7.5 W at the same time you connect your iPhone to get up to 20 W of fast charging. Below, you can read the specific features, according to the brand:
- Apple Watch compatible with 0-80% fast charge in 45 minutes.
- AirPods PRO (second generation) wireless charging.
- Overcharge protection for your device.
- 10,000 mAH power provides up to 36 hours of video playback for iPhone 14 pro plus.
- It has a compact and lightweight design so you can go anywhere.
- It allows direct charging so you can continue to charge your Apple Watch wirelessly while charging the power bank.
- Its USB-C port offers up to 20W of charging power for a wide variety of compatible devices.
- LED battery indicator lights let you know when it’s time to recharge.
- 100% plastic-free packaging.
Why are these batteries so dangerous?
As we already explained, the recalled Belkin batteries pose a high risk of overheating, which led to some reported incidents. Japan, Indonesia, China, Hong Kong and Turkey are some of the countries where some complicated situations were reported for this product. In the case of the United States, a fire was reported in a house, causing property damage. So far, no injuries were reported.
What to do with this product?
In view of this situation, the company urged its users to check if they have these products in their homes. In case they have them, the company provided the following recommendations:
- Stop using it immediately: if you have one of these batteries, it would be best to discontinue its use to avoid risks.
- Proper disposal: it is best to dispose of the affected batteries according to local and state regulations for hazardous products. At this point, an important clarification must be made: do not dispose of them in the household garbage or in common recycling points, as you could put third parties at risk.
On the other hand, Belkin clarified that customers may request a refund or credit at the brand’s store if they own this product. To do so, they must enter its official website and go to the “Product Recall” section. The next thing will be to fill out a form that you can access from this link. “Once you have completed the form, you will have to contact the supplier to define future actions regarding the withdrawal or deposit of the defective product,” the company informed.
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