A growing digital focus has led to the closure of several Bank of America locations, and many Americans are watching closely to see how this trend could affect their banking experience.
In March 2025, five Bank of America branches across four states officially closed, according to recent reports. Now that we are in April, many people are evaluating the impact of last month’s shutdowns, especially those who prefer in-person banking services or rely on them for more complex transactions.
Why Bank of America is accelerating branch closures in different states after March 2025
Bank of America has been adopting an increasingly digital strategy, aiming to streamline operations and provide online services to millions of customers. Since the COVID-19 pandemic, the use of mobile apps and internet banking has surged, reducing the number of people who visit physical branches. The Office of the Comptroller of the Currency (OCC) has indicated that several more closures could be announced in upcoming weeks. Between March 2 and March 8, the following locations shut their doors:
- California: 702 Mission Ave., Oceanside
- Florida: 8181 West Broward Boulevard, Plantation and 16686 SW 88th Street, Miami
- Oregon: 14400 SW Allen Boulevard, Beaverton
- Tennessee: 3741 Winchester Road, Memphis
The bank began its closure process in 2022, and approximately 200 branches have already ceased operations since then. Wondering if your local branch is on the list? It’s best to check the OCC’s weekly bulletins or Bank of America’s official website for the most up-to-date information.
How these closures affect customers seeking on-site banking services in April 2025
The shift away from physical locations may pose challenges for seniors, individuals without reliable internet, or anyone who simply prefers in-person help. Can you be fined for not adapting to online systems? The answer is no. However, you might face longer wait times at remaining branches or need to learn how to navigate digital tools. Below is a brief table highlighting important considerations for those impacted by local branch closures:
| Concern | Recommendation |
|---|---|
| Limited digital access | Explore low-cost internet programs |
| New to mobile banking | Attend bank-run workshops or webinars |
| Need in-person advice | Visit remaining branches or call hotlines |
| Large transactions | Schedule appointments for efficient service |
Staying informed is critical. If you have questions about a particular account or procedure, contact the bank’s customer support or visit a branch that remains open in your area.
The evolving future of physical branch banking in the United States
While Bank of America is moving forward with online-focused solutions, some branches are likely to remain for specialized services. Nevertheless, as digital usage soars and foot traffic decreases, more closures may be announced. For now, the best approach is to stay updated through official sources, explore online platforms, and prepare for a banking landscape that continues to shift.